Privacy Policy

1. Introduction

Tv Service Hub ("we," "us," or "our") operates the Tv Service Hub website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us for cable television service support, new service activation, package upgrades, billing assistance, and technical troubleshooting at +1 (888) 339-1164.

2. Information We Collect

We may collect the following types of information when you use our cable TV service support website or call our customer service number:

• Personal Information: Name, email address, phone number, mailing address, and service address provided when you call or submit a form.
• Service Information: Details about your cable TV service inquiry, including package preferences, technical issues, billing questions, and account information.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics tools.
• Device Information: Device type, operating system, and screen resolution.
• Call Data: When you call +1 (888) 339-1164, call duration and general call quality metrics may be recorded for quality assurance.

3. How We Use Your Information

• To connect you with cable television service providers and facilitate new service activations, upgrades, and support requests.
• To provide customer service support for cable TV service including troubleshooting, billing inquiries, and package modifications.
• To personalize your experience and recommend cable TV packages and deals based on your location and preferences.
• To send promotional communications about cable TV deals, special offers, and service updates (with your consent).
• To improve our website functionality, user experience, and cable TV support services.
• To comply with legal obligations and protect our rights.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect usage data, remember your preferences, and deliver targeted advertising for cable TV services. You can manage cookie preferences through your browser settings. Third-party advertising partners including Google Ads may also place cookies to serve relevant cable TV service advertisements.

5. Google Ads and Advertising

We use Google Ads and other advertising platforms to promote our cable TV support services. These platforms may use cookies and tracking pixels to measure ad performance, deliver personalized ads, and build audience segments. You may opt out of personalized advertising through Google Ad Settings or the Digital Advertising Alliance opt-out page.

6. Information Sharing

We may share your information with:

• Cable TV Service Providers: To facilitate service activation, upgrades, and support for your cable television account.
• Service Partners: Trusted partners who assist in operating our website and conducting business.
• Analytics Providers: Third-party analytics services to improve our website and marketing efforts.
• Legal Compliance: When required by law, court order, or governmental regulation.

7. Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, and access controls to protect your personal information. However, no method of electronic transmission or storage is 100% secure.

8. Your Rights (CCPA / State Privacy Laws)

• Right to Know: Request what personal information we have collected about you.
• Right to Delete: Request deletion of your personal information.
• Right to Opt-Out: Opt out of the sale or sharing of your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at +1 (888) 339-1164 or email support@tvservicehub.online.

9. Children's Privacy

Our website and cable TV services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: